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Shipping & Returns

SHIPPING
When purchasing a domain or package of domains from domainsales.cloud you receive a receipt for your deposit immediately by email. The domain is then entered into a ESCROW.COM domain transaction between domainsales.cloud and the purchaser. During the Escrow transaction the purchaser will receive the Auth Key and during this time the purchaser transfers and inspects the domain to complete the transaction.

RETURNS

The sale and transfer of domain(s) are final, No returns will be accepted except under warranty conditions listed below.. The purchaser has the opportunity to inspect the product during the Escrow process.

WARRANTY

All physical items purchased from domainsales.cloud have a full 1 yearwarranty. If a product is defective or does not meet the original sale description you can return it to us for a replacement. Digital products can not be refunded, but will be replaced if the media is defective. Domains sold are guaranteed to match the product description in the original purchase or the sale will be rejected in Escrow. All return freight is to be paid by the customer. domainsales.cloud will be responsible for all outward freight. Please get in touch with your contact details and problem description (name, address and phone number) plus your original invoice number - we will provide a return address. If you can't find you invoice number then just LOG IN and view your sales history to find it.

For any questions, please contact us.

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